sparkcount
Refunds

Refunds

Updated 6 October 2026Sparkcount by NorthEdge AutomationsABN 70 686 798 097

If we can't count it, you don't pay

If our software can't count your drawings, you are not charged. If you already paid, we refund it in full.

If the counts are unusable

If the counts we deliver are not usable, email jarrah@northedgeautomations.com within 7 days of receiving them, tell us what is wrong, and we will refund the job.

Free jobs

A job made free with a promo code costs nothing, so there is nothing to refund.

How refunds are paid

Refunds go back to the card you paid with, through Stripe. Your bank may take a few business days to show it.

Your rights

This does not limit your rights under the Australian Consumer Law.

Questions?

Email us and a real person will answer.

jarrah@northedgeautomations.com